Online Consultations
Speak to the doctor from home, work or out of town. Suitable for appropriate follow-ups, chronic reviews, minor illness and general medical guidance where a physical examination is not essential.
What's included
- Follow-up visits
- Chronic condition reviews
- Minor illnesses
- General medical advice
- Repeat prescriptions and sick notes where clinically appropriate
How to request one
Message the practice on WhatsApp, phone reception or send an enquiry through the contact page. Reception confirms a time slot and sends you the joining details.
Privacy and technology
Consultations are conducted privately and clinical notes are kept confidential in the same way as an in-person visit. Please join from a private space on a connection you trust; no claim is made that any consumer messaging or video platform is fully secure.
When an in-person visit is needed
If your symptoms require examination, tests or a procedure, you will be asked to come in to the rooms so the assessment can be completed properly.
Who this may suit
- Patients returning for a review who do not need an examination
- People who live or work far from the practice
- Patients with mobility or transport difficulties
- Anyone wanting general medical guidance before deciding on a visit
What to expect
- 1Contact the practice by phone, email or WhatsApp; reception confirms a time slot and sends joining details.
- 2Find a quiet, private space with a stable connection before the call.
- 3The doctor takes your history, reviews results and agrees a plan with you.
- 4Scripts or sick notes are issued electronically where clinically appropriate.
What to bring
- • Your medication list
- • Any recent test results or readings
Important limitations
Online consultations are not suitable for emergencies, and some concerns can only be assessed properly with a physical examination — in those cases you will be asked to come in to the rooms. For life-threatening emergencies, call 112 from a mobile phone, call 10177 for an ambulance, or go to the nearest emergency department. This practice does not replace a hospital emergency department.
Frequently asked questions
How do I book an online consultation?
Contact reception by phone, email or WhatsApp. A time slot is confirmed and the joining details are sent to you.
Can I get a sick note or repeat script online?
Where it is clinically appropriate after the consultation, yes. The doctor decides this case by case.
What if the doctor needs to examine me?
You will be asked to attend the rooms so that the examination, tests or procedure can be done in person.